Front of House Supervisor
We are looking to add a dedicated and experienced FOH Supervisor to our restaurant team. Our ideal candidate has a passion for hospitality, a positive leadership style, and a track record of driving guest satisfaction in a fast-paced environment. You will be responsible for creating a welcoming atmosphere, maintaining high standards, and ensuring a positive team culture.
Few Responsibilities (additional support may be needed to assist the team):
● Assist in training and scheduling of FOH staff (servers, hosts, bussers, bartenders)
● Actively monitor all restaurant areas to ensure superior customer satisfaction and resolve customer issues promptly
● Oversee daily opening/closing procedures, and ensure adherence to safety/sanitation regulations
● Inventory and cash management procedures
● Be a communication bridge between FOH staff and the back of house team members for seamless service
Required Skills and Qualifications
● 5+ years of experience in the restaurant industry, with 2+ years in a supervisory role
● Excellent communication skills
● Basic computer skills and experience working with POS systems and restaurant management software (TOAST, etc)
● Must be able to work long hours, including weekends, evenings, and holidays to meet the needs of the restaurant
● Obtain SERVSAFE certificate and any additional local health authority certifications as required by county/state
Education
● High school diploma or equivalent *AA degree in Hospitality Management or Business is a plus